FAQs

Can or should I use Azenify daily on my lips as maintenance to keep away cold sores? Once your cold sore goes away, there is no need to keep using Azenify daily and it’s wasteful. Use only when symptoms appear. The good thing is Azenify works so fast daily maintenance isn’t needed. When you first get a cold sore, it’s okay to use Az for three days in a row even if symptoms go away.

Does Azenify work on herpes simplex virus 2 (HSC-2)?

Azenify CS is for treatment of cold sores on facial lips and will work for both HSV-1 and HSV-2. We are currently working on a product for use on genitals caused by sexual contact.

Can I use Azenify for cold sores located in the mouth or nose?

Yes you can. Use a cotton tip applicator and press on the affected area for five minutes. You can re-soak the cotton a few times. After using Az, don’t blow your nose or rinse your mouth for 30 minutes. If you wash off Az, then it is gone and will not work.

For a cough, is it safe to spray Azenify in your mouth? If I swallow some, will it hurt me?

It is safe to spray Az in your mouth but it doesn’t taste good. For coughs or sore throats, make sure to set your spray bottle on stream and aim for the back of your throat. Make sure to keep your throat completely closed during the process. You want Az to stay in your throat for at least five minutes to give it time to work. Like any mouth wash, spit out after five minutes. Do not drink water or rinse for 30 minutes.

Are you sure it’s safe to use Azenify in my nose and eyes?

Yes it is safe. Azenify can quickly and easily be washed away with water. When using on your eyes, make sure to close your eyes before applying a tissue paper soaked with Az. Az will cause a temporary dryness feeling in your throat and this is normal.

Is it safe to use Azenify daily as a maintenance program to keep me from sneezing or to stop my runny nose?

Use Azenify only after the symptoms return. After using Az, it may be a few days of even a week before symptoms come back.

Should I keep using antihistamines such as pills or nose spray when using Azenify?

We can only recommend you consult with your doctor to discuss this issue. It is best to speak with your doctor to confirm a diagnosis of allergies before deciding to use Az. Allergies may cause headaches and Az does not contain pain relief medication such as acetaminophen so you still may need to take pain relief medication. After taking Az and if you have a headache, once you take Az, you might want to wait a while to see if your headache goes away before taking pain relief medication.

Should I stop using other acne medication after using Azenify?

In deciding to use Az for your skin condition, it may be best to see your doctor to confirm a diagnosis of acne. Tell your doctor about your intent on using Az if you are already on acne medication.

Is it safe to use Azenify for daily maintenance once my acne is under control?

It is best to use only when your symptoms come back.

Is it safe to use Azenify for daily maintenance to make sure my pink eye doesn’t come back?

Do not use unless the symptoms come back.

Is it ok to use Azenify for daily maintenance to prevent yeast infections?

Use only after the symptoms come back.